Privacy, Information Use and Consent
Our practice complies with Australian privacy law, including the Australian Privacy Principles and the Health Records and Information Privacy Act 2002 (NSW). Your personal and health information is collected, used, and stored securely to provide medical care. This may include sharing relevant information with other health professionals involved in your care (such as your referring doctor, physiotherapist, specialists, and imaging providers). Where your care relates to a compensation or insurance matter, relevant information may be provided to insurers, solicitors, employers, or rehabilitation providers, limited to what is necessary and appropriate. From time to time, de-identified information may be used for quality assurance, clinical audit, or research purposes, and we may contact you for follow-up or outcome assessment. To support high-quality care, we use secure AI-assisted transcription (Lyrebird AI) during consultations. Audio may be recorded solely to generate a clinical note, which is reviewed and approved by your clinician. Recordings are processed securely, accessed only by authorised staff, not used for marketing or non-clinical purposes, and not retained beyond what is required for documentation. You may withdraw consent for AI-assisted transcription at any time without affecting your care.
-I understand how my personal and health information may be used and disclosed as outlined above.
-I consent to being contacted via SMSfor follow-up and outcome assessment related to my care (PSM Research).
-I have read and understand the Fee and Cancellation Policy:https://www.progressivespecialists.com.au/fee-page
-I agree to take responsibility for payment of all accounts, private or insurance.